集团简介

业乔企业集团简介


业乔投资(集团)有限公司是中国东北地区一家大型的民营企业集团,经过近二十年发展与积淀,已发展成为涵盖汽车销售、金融、保险、能源、房地产、餐饮娱乐等众多领域的大型多元化综合集团。集团资产总额超过30亿元,服务员工2000余人,年营业收入近70亿元人民币(以下同)拥有全资子公司23家。


业乔汽车(集团)有限公司,隶属于业乔投资(集团)有限公司,年营业额50亿元,旗下经营梅赛德斯-迈巴赫S、梅赛德斯-奔驰、AMGsmart、宝马、奥迪、英菲尼迪、凯迪拉克、别克、雪佛兰等知名汽车品牌,满足多元化社会群体的需求。


在业务发展成长方面,为逾百万用户提供一站式综合服务。进入汽车行业以来,新车销量以年均15%的速度持续增长,其中奔驰品牌更是连续3年占据本地区65%以上的市场份额;汽车(集团)售后业务年产值超过6亿元,年接待客户超过15万。具备全天候综合服务能力。


在资源投入产出方面,依托于良好的经营服务理念,汽车(集团)一直保持着较好的投入产出回报率,在竞争日趋激烈的市场格局下,销售净利率一直在3%以上,良好的利润水平也为集团带来了充裕的现金流,为集团更大更好发展奠定了坚实的基础。


在汽车价值链管理方面,长期以来,汽车(集团)依托品牌优势,牢固树立买车到业乔 服务到业乔的经营服务理念,积极拓展汽车全价值链业务,为每一位车主打造优质用车生活。新车销售、售后服务、臻选二手车、汽车金融保险、汽车租赁、汽车用品业务链的建立,实现了汽车生活多元化一站式综合服务体系。


在网络建设发展方面,汽车(集团)以沈阳为中心,积极开拓服务网络。目前,汽车(集团)拥有204S店及城市展厅;未来三年,将建立起覆盖全省14个城市的网络布局。


汽车(集团)还将进一步拓展服务网络,在省内多个城市布局汽车服务中心,用实际行动诠释业乔汽车就在您身边的服务理念。


在管理提升创新方面,汽车(集团)紧随时代变革,搭建了集团官方网站(www.yqjt.cn)和业乔汇官方微信平台,实现了线上线下销售和服务的无缝衔接和信息互通,成功实现从传统经营业态向全渠道业态的转型,满足互联网时代车主的个性化需求,提升车主的服务体验和满意度。


为切实以客户为中心,全方位做好客户需求服务,汽车(集团)倾力打造了辽宁首家汽车客户服务中心,它拥有自助语音服务和人工24小时在线的客户服务平台,为客户提供汽车销售、维修、保险、二手车、会员服务等全方位的汽车服务。


未来,业乔(汽车)集团将加速实现现代卓越企业的跨越,以可持续的高效运营和快速增长的态势,矢志成为中国领先的汽车经销商集团,打造业乔汽车(集团)百年品牌。




Profile of Ye Qiao Enterprise Group


Ye Qiao Investment (Group) Co., Ltd as a large private enterprise group in the Northeast China, has developed into a large-scale diversified and comprehensive group covering multiple areas of automotive sales, finance, insurance, energy, real estate, catering, entertainment, etc after nearly twenty years of development and accumulation. The group boasts a total of more than RMB3 billion assets, more than 2000 service employees, nearly RMB7 billion annual operating income (the same below) and 23 wholly-owned subsidiaries.


Ye Qiao Automobile (Group) Co., Ltd is affiliated to Ye Qiao Investment (Group) Co., Ltd, with annual turnover of RMB5 billion, operating such well-known auto brands as Mercedes-Maybach S, Mercedes-Benz, AMG, smart, BMW, Audi, Infiniti, Cadillac, Buick, Chevrolet, etc, to satisfy the demands of diversified social groups.


In terms of business development and growth, it provides one-stop integrated service for over one million users. Since involvement in the automotive industry, new vehicle sales has maintained an annual average growth rate of 15%, of which the Benz brand further accounts for over 65% market share in the region for 3 consecutive years; the annual output value of automobile (group) after-sales business exceeds RMB600 million, to receive more than 150,000 customers per year, with the capability of offering round-the-clock integrated service.


In terms of resource input and output, based on perfect business service philosophy, the automobile (group) has maintained an excellent input-output rate of return, and under the market pattern of increasingly fierce competition, the net profit margin on sales has remained above 3%; the positive profit level brings adequate cash flow to the group, and lays a solid foundation for greater and better development of the group.


In terms of automobile value chain management, in the long run, the automobile (group) has relied on the advantage of brand, firmly established the business service philosophy of “buying vehicle in Ye Qiao enjoying service in Ye Qiao”, actively expanded the whole automobile value chain business, and created high-quality auto life for every auto owner. With establishment of new vehicle sales, after-sales service, selective second-hand vehicle, auto finance and insurance, auto rental, and auto supplies business chain, a diversified, one-stop and comprehensive service system of auto life is achieved.


In terms of network construction and development, the automobile (group) based in Shenyang as the center, actively expands service network. At present, the automobile (group) owns 20 4S stores and city showrooms; in the next three years, a network layout covering 14 cities of the province will be constructed.


The automobile (group) will further expand service network, deploy auto service center in a number of cities of the province, and showcase the service philosophy of “Ye Qiao Automotive around you” with practical actions.

In terms of management enhancement and innovation, the automobile(group) keeps abreast with the era of transformation, and builds up an official website of the group (www.yqjt.cn), as well as Ye Qiao Hui official wechat platform, to achieve seamless connection and information exchange of online and offline sales and service, successfully realize transformation from traditional business mode to whole channel business mode, meet individualized demands of auto owners in the era of Internet, and enhance service experience and satisfaction of auto owners.


For the purpose of implementing customer demand service in an all-round way, practically focusing on customers, the automobile (group) has strived to build Liaoning’s first automobile customer service center which boasts self-service voice service and 24-hour online human customer service platform, to provide customers with all-round auto services of auto sales, repair, insurance, second-hand vehicle, membership service, etc.

In the future, Ye Qiao Automobile (Groupwill accelerate leapfrog development as an outstanding modern enterprise, aim at becoming a leading auto dealer group in China, and create a centenary brand of Ye Qiao Automobile (Group), by virtue of its sustainably effective operation and trend of rapid growth. 




ICP:辽ICP备15004772号-1电话:024-62238888

地址:

辽宁省沈阳市沈河区青年北大街58号甲-1业乔大厦

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